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Eric

The magic recipe of engagement at work

Being engaged at work? Developing engagement among our teams and across organizations? Engagement is certainly one of the most discussed topics in business right now. And this is a Good Thing, right ! Benefits are huge (Service, Sales, Quality, Safety, Retention, Sales, Profit and Total Shareholder Returns among others as …

Consensus vs Consent

Consensus: everyone says Yes. Consent: nobody says No!

This entry is part 2 of 4 in the series Non Violent Communication at work

“We need to find a consensus with our management team before we move on”. “Have you reached consensus with all stakeholders of the initiative”? Does it sound familiar? I will not go through why seeking consensus when making decision is not very effective nor does create alignment and buy-in. I …

Ecological Goals

Setting Ecological Goals

First days of the year. A lot is being written and said about resolutions, right? How can we keep our resolutions, how can we stay on track, how do we set our goals, … ? Setting goals in important. Goals help us to get things done; they help us to …

4 Tips to “Auto-coaching”

Very often, managers and individuals will ask to be coached to become better at: – Planning – Delegating – Resolving conflicts, and communicating with others (ex : providing useful feedback) – Balancing personal and professional lives – Transitioning to a new job – … Profound change with the above will …

Ecological Leadership

Ecological Leadership

Today, business is largely dominated by ‘left-side brain‘ perspectives. Business management practices such as performance management, strategic planning, financially driven strategies and plans, productivity driven initiatives are just few examples. They have been proved to «work» in recent decades and produce short-term results but they are often «cold» and dehumanizing. …

The Four Agreements

One famous book you may have heard about is the Four Agreements by Don Miguel Ruiz, inspired by teachings from the ancient Toltec wisdom. In summary, before I look at what they mean in our jobs, the Four Agreements are: 1. Be Impeccable with your Word: Speak with integrity. Say …